Is our nonprofit required to have an accessible website?

Most likely yes. If your nonprofit operates programs or services open to the general public, you are a place of public accommodation under ADA Title III. If you receive federal grants — which most nonprofits do — Section 504 of the Rehabilitation Act independently requires full digital accessibility.

We're a small nonprofit with a limited budget — where do we start?

Start with your donation form, contact form, and event registration — these directly drive revenue and participation. We offer phased accessibility programs for nonprofits that prioritize highest-impact fixes first. We also offer reduced-rate audit packages specifically for 501(c)(3) organizations.

Do we need to caption our YouTube videos?

Yes. Auto-generated captions on YouTube do not meet legal standards because of their high error rate (20–30%). You need human-reviewed captions at 99%+ accuracy. We help organizations prioritize which videos to caption first based on traffic and legal exposure.

Can accessibility actually help our nonprofit raise more money?

Yes. Accessible donation forms have significantly higher conversion rates, partly because keyboard navigation issues that block disabled users also frustrate mobile users and older donors. We've seen nonprofits increase online donation conversion by 15–30% after remediation.

Nonprofits Accessibility

Nonprofit Website Accessibility & ADA Compliance

Nonprofits serve populations with high rates of disability — yet most nonprofit websites fail WCAG 2.1 AA. ADA Title III covers nonprofit websites open to the public, and federal grant recipients face Section 504 obligations.

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0%: of nonprofit websites have critical accessibility failures
0%: of Americans have a disability — nonprofits' primary audience
0×: higher donation conversion with accessible forms
Day 0: Section 504 applies the moment federal grants are accepted

Laws & Regulations That Apply to Nonprofits

Understanding which rules apply to your organization is the first step. Here's what governs nonprofits accessibility compliance.

ADA Title III

Nonprofit organizations that operate programs or services open to the public are places of public accommodation under ADA Title III and must provide equal digital access.

Section 504 (Rehab Act)

Nonprofits that receive federal grants or contracts must ensure their programs and digital services are accessible to people with disabilities — this applies the moment federal funding is accepted.

State Human Rights Laws

Many states have civil rights laws that apply to nonprofits more broadly than the ADA, requiring proactive accessibility beyond WCAG 2.1 AA in some cases.

Common Accessibility Challenges in Nonprofits

These are the specific failure patterns we encounter most often — and fix — when auditing nonprofits organizations.

Donation & Event Registration Forms

Donation forms, event sign-ups, and volunteer applications must be keyboard-navigable and screen reader-compatible. An inaccessible donate button means lost revenue and a barrier to participation.

Program Information for Vulnerable Populations

Nonprofits often serve populations with high disability rates — veterans, elderly individuals, people in recovery. Content describing programs, eligibility, and how to apply must be accessible.

Video & Multimedia Content

Mission storytelling videos, testimonial content, and educational webinars must have accurate captions and audio descriptions to serve Deaf and blind audiences — often among the nonprofit's primary constituents.

Limited IT Budget

Nonprofits operate on constrained budgets. We offer nonprofit pricing and prioritize the highest-impact fixes first so organizations make meaningful progress without overspending.

Services for Nonprofits Organizations

We tailor our approach to the specific regulations and technical challenges your nonprofits organization faces.

Frequently Asked Questions

Is our nonprofit required to have an accessible website?: Most likely yes. If your nonprofit operates programs or services open to the general public, you are a place of public accommodation under ADA Title III. If you receive federal grants — which most nonprofits do — Section 504 of the Rehabilitation Act independently requires full digital accessibility.
We're a small nonprofit with a limited budget — where do we start?: Start with your donation form, contact form, and event registration — these directly drive revenue and participation. We offer phased accessibility programs for nonprofits that prioritize highest-impact fixes first. We also offer reduced-rate audit packages specifically for 501(c)(3) organizations.
Do we need to caption our YouTube videos?: Yes. Auto-generated captions on YouTube do not meet legal standards because of their high error rate (20–30%). You need human-reviewed captions at 99%+ accuracy. We help organizations prioritize which videos to caption first based on traffic and legal exposure.
Can accessibility actually help our nonprofit raise more money?: Yes. Accessible donation forms have significantly higher conversion rates, partly because keyboard navigation issues that block disabled users also frustrate mobile users and older donors. We've seen nonprofits increase online donation conversion by 15–30% after remediation.

Ready to make your Nonprofits website accessible?

Get a free consultation with a certified accessibility specialist who understands nonprofitsregulations. We'll assess your current compliance level and give you a clear path forward.

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